Bluetooth

[cappleby1]

Has anyone had trouble when using a FARO Edge and trying to connect to Bluetooth?  I have paired my device in the bluetooth software then added the device under the faro software in the start menu (Faro>Bluetooth connection setup)  After the connection is added I tried to connect in polyworks by clicking the icon to connect.  I see that it is trying to connect on COM40 in the task tray however the connection does not work and the error polyworks displays is Faro usb not found.

[jrayself]

You need to verify which COM port the FAROArm is actually installed on via the device manager. It probably isn't COM40.

[cappleby1]

I have verified that the com port is correct and the blue tooth says it is connected when your are in the faro connection software.

Still I think there is some type of communication error between the software and the arm. I cant track down what it is.  FARO may have to send out a tech for this one.